We’re hiring a CRM Executive to support the execution of smart, engaging, and data-driven player campaigns.

You’ll work closely with the Head of CRM to deliver campaigns that drive retention, reactivation, and loyalty across all key channels: email, SMS, push, and onsite.
 

Key Responsibilities

• Set up, launch, and monitor CRM campaigns across multiple channels
• Use segmentation tools to target specific player groups
• Help plan and deliver weekly, monthly, and seasonal promotions
• Assist in writing and editing campaign copy with creative teams
• Work with the Head of CRM to test and optimise journeys
• Analyse campaign performance and suggest improvements
• Ensure campaigns are QA’d, delivered on time, and aligned with brand tone
• Keep CRM calendars and documentation up to date
• Spot trends in player behaviour to support better targeting and offers

What You’ll Bring

• 1–3 years experience in CRM, retention marketing, or player communications
• Understanding of CRM tools like Optimove, FastTrack, Braze, or similar
• Experience running campaigns in a fast-paced, digital environment
• Strong attention to detail and time management
• Comfortable working with data, segmentation, and automation
• Creative thinker with a customer-first mindset
• Team player who thrives under tight deadlines

Bonus Points For

• iGaming or sports betting experience
• Understanding of player lifecycles, bonuses, and promotions
• Basic HTML or experience with email templates
• Passion for sports, casino games, or gaming culture

What You’ll Get

• Work directly with the Head of CRM on impactful campaigns
• Learn how to build journeys that boost player value
• Be part of a team that puts players at the centre
• Competitive salary and room to grow
• Flexible working and a fun, fast-moving culture